Office Administrators

Our Administrators

Personalized Care | Locally Owned | Walk-Ins Available

Personalized Care

Locally Owned

Walk-Ins Available

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Meet Our Office Administrators

Meet the people responsible for smooth operations at All Care Wellness. If you have any questions about what we do, feel free to reach out to any of our administrators when you call us.

Richard Hughes

Chief Operations Officer
Rick is crucial to All Care Wellness Institute as he is our co-owner and Chief Operations Officer (COO). Rick oversees all company operations, putting a major focus on improving the business aspects of the operation, as well as enhancing the quality of care and the patient experience. 

More specifically, Rick manages and oversees all financial activities including; budgets, accounting practices, audits, and billing. He also assesses and evaluates long-term operational goals, budgets, and forecasts.

Before joining us, Rick had over 20 years of experience in the communications field specializing in management. His previous work experience in business management equips him to his integral part of All Care.

When he is not working, Rick enjoys watching the New England Patriots, playing golf, and spending time with his family.

Fun Facts about Rick:
  • Rick wears the same Bill Belichick look-a-like sweatshirt as a good luck charm for every Patriots game.
  • He has eyes in the back of his head.
  • He enjoys vacationing on Cape Cod with his wife, two daughters, and dog.
Felicia Carreiro

Felicia Carreiro

Clinic Administrator
Felicia is the mother hen of the office, showing really tough love to her co-workers. Her daily responsibilities include the communication between clients and home health aides, she ensures excellent care and coverage, and is also responsible for organizing and scheduling the nursing staff and community providers. Before joining the wellness family, Felicia attended college at Bristol Community College and in the healthcare industry for eighteen years.  

Outside of work, she loves to read and watch wrestling. Felicia knows each of the members receiving services and forms supportive relationships with them. We are so fortunate and blessed to have her on our team because she is beloved by all. 

Fun Facts about Felicia:
  • Her aspiring talent would be to become a better dancer.
  • A food item she could eat every day of the week is pasta.
  • Her favorite superpower is invisibility.
  • Felicia is bilingual and can speak English and Portuguese.
  • Her dream vacation would be to go to Paris and see the Eiffel Tower.

Jessica Gomes

Human Resources

Jessica is one of the lovely faces in the home health aide part of the office. Jessica oversees all of the hiring stages from sourcing to onboarding and works with human resources and management to forecast staffing needs and issue monthly training courses. She also handles the follow-up with employees to conduct 90-day performance evaluations and yearly reviews. The list goes on and on. She has been doing this kind of work for over 15 years, and before becoming a part of the All Care family, she worked as a Payroll Administrator/Human Resource for a produce company for 15 years. She handled all of the payroll and human resource needs for 700+ employees including 3 staffing agencies.


She likes to help people because it feels good to be able to help people get jobs and move toward a rewarding career in the healthcare field. In her free time, Jessica enjoys spending time with her two kids. She also very much likes painting as it gives her a sense of relaxation. She is a funny, easy going, down to earth person who is always willing to lend a helping hand and she strongly believes not needing to be the best as long as she knows she is doing the best that she can. 


Fun Facts about Jessica: 

  • Her dream vacation would be to the Maldives Islands in South Asia
  • She has swam with the dolphins and stingrays
  • She rode a camel while in Jamaica
  • She absolutely loves ice cream!
  • If Jessica could have any super power, she would want the power to teleport because she has family in Germany, Texas, Louisiana, Florida, California, Arizona, and North Carolina so she would love to be able to teleport herself to see them whenever she wanted too!


Lisa Reid
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